Shipping
All in stock orders will be shipped within 48 hours. Shipments within
the USA will be shipped via UPS or USPS. Delivery times vary from 1-3
days for the East Coast and to up to 5 days for the Pacific Coast.
Regular shipping and handling charges apply and vary based on location
and size of the order.
Orders and payments are processed securely through PayPal.
Delivery timing of custom Tide Timers is detailed on the products page.
For Overseas, expedited or quantity orders email info@tideclocks.com for details and pricing.
Return Policy
All clocks are backed by our "no hassle" 30-day money back guarantee. Shipping charges cannot be refunded. Please send returns with original invoice to the following address:
Schelling Corporation
c/o DW Direct
30 Wesley Street
S Hackensack, NJ 07606
Lifetime Warranty
Over 500,000 users of the TIDE TIMER attest to its quality and dependability. The movement is the highest quality precision quartz movement available. All clocks are backed by a lifetime replacement warranty which includes our 1 Year Free Repair/Replacement Guarantee. After 1 year, movements or hands will be replaced "at our cost" for the lifetime of your clock.
Repairs
If your Tide Timer is not working, prior to returning it to us please: 1. Double check that your battery is fresh and correctly inserted. 2. Check that your second hand is not bent and moves freely around the clock. If so, gently bend the second hand so that it is straight. 3. Then contact Schelling Corporation at repairs@tideclocks.com for a repair price quote.
When sending your clock for repair: 1. Package it securely. 2. Enclose Money Order or Check payable to Schelling Corporation 3. Enclose a brief note which includes your name, telephone number, mailing address, email address and a description of the problem/required repair.
Send clocks for repair to: Schelling Corporation c/o DW Direct 30 Wesley Street S Hackensack, NJ 07606
Setting Your Clocks
WITH ANY CRITICAL SITUATIONS
INVOLVING THE WATER AND TIDES, PLEASE REFER ONLY TO “OFFICIAL PRINTED
U.S. TIDE TABLES” AND NOT TO ONLINE INFORMATION OR ANY TIDE CLOCK.
Tide Timer for use on the Atlantic Coast – Set it once; it tells the tides until the battery needs replacing.
Find out the time of your High or Low Tide in your area. Use the
newspaper for tide listings in the Weather section, or log onto http://tbone.biol.sc.edu/tide/sitesel.html on the Internet. Note: this link is provided only as a convenience; we are not responsible for its accuracy.
Choose an upcoming time of high or low tide that will be convenient for you to set your clock.
The time of local high or low tide in your area
One AA Alkaline battery
Ball point pen
Your Tide Timer
To move the red ball hand on your Tide Timer, insert
a ball point pen in either of the two holes in the dial located above
the battery in the movement on the back of the Timer. Rotate the dial
with the pen to move the hand.
Once the Tide Timer is set, you should not need to
adjust it again until the battery expires or it experiences an extended
period of lack of use (like from one summer beach season to the next).
If you wish to obtain the most balanced readings, you may double check
the settings of your clock vs. tide charts on any day of a full or new
moon.
Tide Timer for use on the Pacific Coast Set it once; adjust it weekly with our proprietary tables for optimum results.
Locate the special Pacific Coast setting tables that
came with your clock. (if they were not included or if you need an
update for the current calendar year, contact us via phone or email info@tideclocks.com.
Find the tables for an area nearest where you want
to use the clock. This is the only section of the special setting
table’s page that you need to be concerned with. You may then ignore
all the other setting tables for other Pacific Coast towns.
To set your Tide Timer you will need:
The special setting tables for your area of the Pacific
One AA Alkaline battery
Ball point pen
Your Tide Timer
To move the red ball hand on your Tide Timer, insert
a ball point pen in either of the two holes on the dial located above
the battery in the movement on the back of the Timer. Rotate the dial
with the pen to move the hand.
Your Tide Timer is now set for the week ahead. On
each of the following Saturdays you will need to follow the same
procedure of referencing the time of High/Low Tide on your special
setting tables, and adjusting the Timer’s red ball hand.
You may notice that our setting times will be
different from the published tide tables and may vary an hour or more
at times. Our proprietary computer programs have developed these
special settings to provide you with the most balanced readings through
out the week. Remember, along the Pacific Coast, setting ours or any
Tide Clock by the official published tables will NOT give satisfactory
results.
LunaTime® Clock Set it once; it will track the moon until the battery needs replacing. To set your LunaTime you will need:
Click on the Link “Complete Sun & Moon Data for One Day”
Type in your city, state and date you are setting the clock.
Find the moon transit time. This is the time your
LunaTime clock hand should be pointing directly up on the clock; so
it’s also the time you should ideally be setting your clock.
If you need to turn the hand, gently pull the knob
on the back of the clock movement out and turn it. Push it back in when
you’re finished.
Ideally at this time, insert the battery and make sure the switch on the movement is “on”.
If the published times are not convenient, you may extrapolate and set the LunaTime at a convenient time.
For most balanced readings, double check the
settings of your clock with the website’s moon transit time during a
full or new moon. Then do not adjust it again until the next new or
full moon.
Customer Testimonials
Since 1971, we have taken pride in our many satisfied and repeat customers. We also service what we sell—if your Tide Timer should ever stop working or need a replacement red ball hand, we will be here to fix it for you.
We aim to make you as satisfied as these customers who took the time to write and thank us:
“In the 1970’s when I was a child, my father had an Original Tide Timer tide clock. We relied on it for over 20 years for our boating plans. I just received my new Tide Timer and I am very pleased. It arrived quickly. Thanks for the great service.” Mike P.
“My personalized clock with the photo of my grandchildren was the most unique and sincere gift I’ve received in awhile. It hangs outside for everyone to see!” Adam P.
"Thank you so very much. In all my (40) years of
dealing with people, I have never come across any business that took
care of me so quickly and conveniently. You are to be commended. I
appreciate it. You've reaffirmed humanity..." Mrs. Cass C.
“…your trust is impressive-as is your integrity in backing up your product. You can be sure I’ll spread the good word about you and your company.” Nan W.
“It is a pleasure to deal with a United States company and one that stands behind what it sells!” Leonard K.
